Shipping & Tracking
MosquitoandCoolingSystems.com offers worldwide shipping using international couriers like FedEx, UPS, DHL, etc. Orders ship out in 1-2 days, and most arrive at US addresses in 2-4 days. A tracking number will be provided once your order is shipped out.
Due to inventory issues, there can be a delay of up to two weeks if we are currently out of stock on a particular item. If this occurs, we will contact you immediately to alert you to the delay.
We ship worldwide! For customers who use Paypal, your shipping address must be the same one as on your PayPal account. Some couriers are unable to ship to FPO / APO / PO boxes.
Your complete satisfaction with our product is guaranteed or items may be returned or exchanged within thirty days from when it was shipped, with a Return Merchandise Authorization. You will only pay for return shipping fees. Please note that to be eligible for return, items must be in their original purchase condition, include all accessories, and shipped within 30 days.
If a package or item delivered to you arrives damaged, please refuse the shipment or call us immediately. Please retain all packing materials unless instructed otherwise by us. Claims for damaged or missing items must be reported immediately or within 5 days of receipt of your order. We will not be responsible for lost or damaged returned shipments.
Most of our products have a 90 day manufacturer’s warranty, from the date of the purchase. Some items like Mosquito Systems and High Pressure pumps have a one year conditional warranty. The exception of nozzles which have no warranty.
There will be a 25% restocking charge on all return orders.